My data & profile

Managing personal and medical data

Your profile consists of personal master data and your medical history. Both appear in an emergency (depending on the tariff) for helpers and Doctors. Personal Data Open Personal Data in the user menu and stay in the My Data tab. There the information is divided into several cards: - Under Personal Data you maintain photo, name, date of birth, gender, height, weight, eye color, language skills and display languages. - Under Contact details you maintain address and telephone numbers. - Under Health insurance you can store your health insurance company, insurance number and health insurance number. - Under Email address you change your login address; the new address must then be confirmed. Select Save changes in each card. A recent photo will help first responders match you to the correct emergency profile. Medical History Under Medical Profile → Medical History you can maintain your health information in categories: - Allergies - Intolerances - Medications - Chronic Conditions / Diagnostics - Disabilities - Implants - Surgeries - Vaccinations - Doctors Add a category 1. Select Add to Medical History. 2. Select the category you want to add. 3. Enter the required fields and, if appropriate, Notes — optional in your primary language. 4. Select Continue if a translation step is offered. 5. Check the content of the language versions and activate Translations reviewed. 6. Select Save. The entry will then appear in the relevant category. Multilingualism You enter the information in your main language; for your other display languages, translatable free texts are automatically suggested. Selection lists such as Allergy triggers or vaccination types are already linguistically stored. You can check and adjust suggested translations. A profile language is available in the free scope; during the test phase and with Lifetime, all eight supported profile languages are available. Edit or delete entries Select Edit for the existing entry, change the information and select Save. With Delete you can remove an entry. Do not create the same medical issue twice. Tip: Keep Allergies, Medications and important diagnoses up to date – these are the details that count most in an emergency. Open Personal Data · Open Medical History

Setting up emergency contacts

Emergency contacts are people who speak for you in an emergency or can be additionally informed. Medical ID has exactly three fixed places for this. Whether notifications are sent also depends on your settings and the fully stored contact details. Create contact 1. Open the Emergency contacts section. 2. Select one of the Representative, Additional representative, or Also inform tabs. 3. Enter the mandatory information. This includes name, address, country, mobile number, email address and at least one language. 4. Select Save and then Send invitation. Before sending, Medical ID will show an email preview. Confirmation by the contact (important) For data protection reasons, your contact will be informed by e-mail and must actively confirm their data and the intended function: - The person receives an e-mail with information about which of the three roles they have been stored for. - She checks her data and actively confirms. - It has 14 days to confirm. If the time runs out, you can use the Resend invitation. Once confirmed, the seat will be displayed as Confirmed; until then, it will say Confirmation pending. Resend invitation If a contact hasn't confirmed yet, you can resend the invitation – the contact will have 14 days again. What are the three Emergency contacts? The three places are fixed and cannot be freely named or expanded: - Representative in health matters – first point of contact with the representative role described in the form. - Additional representative in health matters – second contact person with a representative role. - Also inform – additional person to be informed. Whether contacts are notified during a scan depends on the plan, settings, and existing contact information. Privacy notice for contact Confirmed the invitee has their data and role, the seat will be displayed as Confirmed. Without confirmation, Confirmation pending will remain visible. If a contact takes responsibility after a later request, their data will be stored for another 12 months; unconfirmed or expired invitations will be cleaned up after the specified deadlines. Open Emergency contacts

Advance Directive

Medical ID automatically creates your Advance Directive as a PDF – or you can upload an existing one. Variant 1: Create with Medical ID In the generator, your Advance Directive is automatically created as a PDF. The legal sections have already been checked; you add your personal free text and your information. Procedure: 1. Open Advance Directive → Directive and select Create with Medical ID. 2. Select Start or Open Generator. 3. Fill in the required fields. Name and date of birth are from Personal Data; complete your medical Instructions, representation details, and place and date. 4. Put your signature under My signature. 5. Select Save and recreate PDFs – the PDF will be generated and saved per display language. Free text and languages - What you write in the current language in the text field will be automatically translated into your other languages (DeepL) when you save it. - If you want a different source language, first select the tab of that language at the top and write there. - Alternatively, you can maintain each language yourself in manual mode. Option 2: Upload your own directive Already have a Advance Directive? Open Advance Directive → Directive, select Upload your own directive and then Upload. Upload the file as a PDF per language. Up to 2 pages are possible in the free version, up to 4 pages during the trial period and with Lifetime. A file can be no larger than 10 MB. Select the correct document language in the tab bar. You can replace or delete an uploaded Advance Directive later. Then check PDF Preview or in the download to see if the correct version is stored. Treatment Instructions / Blood Products In the treatment instructions, you can specify detailed wishes (e.g. for blood and blood components). If you activate this list, you will have to fill it out completely – incomplete information can lead to your treatment request not being taken into account in emergencies. Tariff notice With a Free account you only download/create the Advance Directive in your residence language. With Lifetime you unlock all languages. Download You can download a Advance Directive created with the generator under Downloads per language via With signature or Without signature. On the other hand, you can open or download a self-uploaded Advance Directive in the Advance Directive → Directive area. Open Advance Directive · Open Downloads

Dashboard confirmations and implants

Confirm note "Carefully weighed" The reference can refer to two different areas: - Health information: Open Medical Profile → Quick Check and select Use Quick Check? Yes. Then confirm with Understood, continue in the hint window and answer each point. - Treatment instructions: Open Advance Directive → Instructions and select Yes at Use these instructions?. Then confirm with Understood, continue in the notification window and check each item. The confirmation is not a permanently visible button of its own. It appears as a notification window as soon as the respective area is activated to Yes. Implant: Confirm body site and translation In the case of an implant, the part of the body is first entered in the form. If several profile languages are active, a separate translation step follows after Next: 1. Check the part of the body in all the languages displayed. 2. Check the box next to Translations reviewed. 3. Then select Save. If a note has also been entered, the same check step for the note follows beforehand. The display of the body part in the translation step does not mean that it has to be re-entered. The value in the main language is intentionally read-only there; only the translations can be corrected. Open Quick Check · Open Treatment Instructions · Open Implants

Updating, replacing and deleting documents

Stored information and Documents do not remain unchangeable. You can edit or remove personal and medical information at any time in the respective profile area. You can later replace a self-uploaded Advance Directive via Replace file or remove it with Delete. First, select the correct document language. Up to 2 PDF pages are possible in the free scope, up to 4 pages during the trial phase and with Lifetime; maximum 10 MB per file. During the trial period and with Lifetime, you can also store up to four additional document pages. Each slot holds exactly one PDF page or image in JPG, PNG or WebP format up to 10 MB. Select Replace to update an occupied slot or Delete to empty it. A new version does not automatically replace a document in another language. Open Medical History · Open Advance Directive and Documents

Downloads and the medical profile PDF

In the Downloads area, you can output your documents. This includes a Advance Directive created with the generator – With signature or without signature depending on the selection – and My medical profile. For the profile, first select the desired display language under Choose language and then Download profile as PDF. The profile PDF is compiled in this order: 1. personal data and Emergency contacts, 2. Table of Contents, 3. active treatment instructions, 4. Active Quick Check, 5. Medical History, 6. the Advance Directive, 7. Other Documents in their slot order. Areas that are not activated or not released due to the tariff are not displayed. The Advance Directive and other Documents are attached to the profile as attachments; they are therefore not lost when the profile is downloaded. If content is missing despite saved information, first check the selected language, the tariff and whether Quick Check or treatment instructions are fully activated and confirmed. Then refresh the page and create the file again. If the PDF remains incomplete, report only the affected category to support and no medical details in the normal chat. Downloads and open profile PDF

Adding allergies

Open Medical Profile → Medical History and go to Allergies. Select Add to Medical History, then Allergy, and then Continue. Select the trigger, any matching subtriggers, the symptoms you experienced, and the overall severity of the Allergy. Add Notes — optional only if necessary. If several display languages are active and you have entered an annotation, select Continue, check all language versions, activate Translations reviewed and select Save. Without a comment to be translated, you can save directly. You can Edit or remove the Allergy later via Edit or Delete. Enter different Allergies as separate entries and keep particularly severe reactions up to date. Open Allergies in medical profile

Adding intolerances

Open Medical Profile → Medical History and go to Intolerances. Select Add to Medical History, then Intolerance, and then Continue. Under Type, specify whether it's Food or Medications. Then select Triggers, Symptoms, and Severity; add Notes — optional if necessary. If several display languages are active and you have entered an annotation, select Continue, check all language versions, activate Translations reviewed and select Save. Without an annotation to be translated, you can save directly. Intolerances and Allergies are separate categories. Choose the appropriate category so that helpers can classify the information correctly. You can change an existing entry via Edit or remove it with Delete. Open Intolerances in medical profile

Chronic conditions and diagnoses

Open Medical Profile → Medical History and go to Chronic Conditions. Select Add to Medical History, then Chronic Conditions, and then Continue. Select the type of the condition, as well as severity, status, and onset. When the condition is over, you can also specify end. Add Notes — optional if necessary. If several display languages are active and you have entered a comment, check the language versions, activate Translations reviewed and select Save. Create different diseases as separate entries. You can make changes to the existing entry later via Edit; you can remove information that is no longer correct with Delete. Open Chronic Conditions in medical profile

Medications and dosage instructions

Open Medical Profile → Medical History and go to Medications. Select Add to Medical History, then Medications and then Continue. Record each medication taken regularly or medically relevant individually. Mandatory information is Medicationsnname, active ingredient with strength and dosage form. Enter the intake schedule for morning, noon, evening and night or activate Not daily - info in notes and describe it under Notes — optional. If you have multiple display languages, check the annotations before Save and activate Translations reviewed. If the medication changes, select Edit or Delete on the existing entry. Do not accidentally create the same unchanged entry several times. Open Medications in medical profile

Adding implants

Open Medical Profile → Medical History and go to Implants. Select Add to Medical History, then Implants and then Continue. Mandatory information is type of implant, body site and date of implantation. If known, you can add the manufacturer, model, size, serial number, batch number, UDI and Notes — optional. If there are several display languages, Continue is followed by the translation check. The body part in the main language is intentionally read-only there; the translations can be corrected. Activate Translations reviewed and continue. An additional note can trigger a second check step. After the last check, select Save. Open Implants in medical profile

Adding surgeries

Open Medical Profile → Medical History and go to Procedures. Select Add to Medical History, then Surgeries and then Continue. Mandatory information is type of procedure, body part and date of surgery. Add Notes — optional if necessary. If there are several display languages, first check the body part and then – if available – the annotation. Activate Translations reviewed in each offered check step and select Save after the last step. You can update an existing entry later via Edit or remove it with Delete instead of creating the same intervention again. Open Surgeries in medical profile

Adding vaccinations and vaccination series

Open Medical Profile → Medical History and go to Vaccinations. Select Add to Medical History, then Vaccinations and then Continue. Create each dose actually received as a separate entry, including type of vaccination, vaccination schedule and vaccination date. If known, add vaccine name, batch number and Notes — optional. Multiple doses of the same vaccination – for example, "1st of 3", "2nd of 3" and "3rd of 3" – remain individual medical entries. In the overview, the same types of vaccination are displayed together and arranged within the group by vaccination schedule and date. Before Save, check whether the same dose is already available. To make a correction, select Edit on the existing entry instead of applying the dose again. If multiple display languages are active and you have entered an annotation, check the language versions, activate Translations reviewed and select Save. The system does not replace medical vaccination advice. If you are unsure about the vaccine, dose or date, use the information from the vaccination certificate. Open Vaccinations in medical profile

Disabilities and relevant limitations

Open Medical Profile → Medical History and go to Disabilities. Select Add to Medical History, then Disabilities, and then Continue. Select the disability, severity, and start. Add Notes — optional if necessary. Enter different restrictions as separate entries. If several display languages are active and you have entered an annotation, check the language versions, activate Translations reviewed and select Save. You can update entries later via Edit or remove them with Delete. Open Disabilities in medical profile

Adding doctors

Open Medical Profile → Medical History. Select Add to Medical History, then Doctors, and then Continue. Under Type, specify whether you are a family doctor or specialist. Mandatory information is full name, street, zip code, city, country, state if applicable, and a phone number. A second address or phone number is optional. After entering, select Save. If practice or contact details change, select Edit from the existing entry; with Delete you remove it. Doctors are not the same as Emergency contacts: Emergency contacts are trusted persons with their own invitation and confirmation. Open Doctors in medical profile

Editing, translating and removing medical entries

Open Medical Profile → Medical History, go to the appropriate category and select Edit or Delete for the existing entry. Use the existing entry for a correction instead of creating the same issue a second time. Medical content is maintained in your main language first. If several display languages are active, only the actually translatable free texts such as body parts or annotations are offered for review; structured selection lists are already localized. Correct technically inaccurate language versions, activate Translations reviewed and select Save. The original information and each confirmed language version must reflect the same medical content. Use Edit when the dosage, status, date, or other information changes. Delete is for listings that are no longer part of the profile. Before making a new entry, check to see if the same thing already exists. Open Medical Entries

Blood products and treatment instructions

Treatment requests for blood and blood components are maintained in the designated area of the Advance Directive. Open Advance Directive → Instructions. Under Documentation of your treatment instructions, select Use these instructions? Yes and confirm the Note before activation message window with Understood, continue. Review and answer each offered item on whole blood, major ingredients, blood fractions, and procedures with autologous blood completely with Yes or No. Changes are automatically saved. Only the complete and confirmed selection is displayed in the emergency profile and in the complete profile PDF. This is especially true for religious requirements, such as for Jehovah's Witnesses. The entry documents your selection in Medical ID, but does not replace personal medical or legal advice. Open Treatment Instructions

Additional important documents

During the trial phase and with Lifetime, you can store up to four additional document pages in Medical ID addition to the Advance Directive. Open Advance Directive → Documents. First select the appropriate language and then a free slot. Exactly one PDF page or image in JPG, PNG or WebP format is permitted per slot; the file must be no more than 10 MB in size. Multi-page PDFs must be divided into individual pages before uploading. Use these spaces, for example, for important findings, doctor's letters or supplementary medical information. If a slot is occupied, select Replace to upload a new version, or Delete to empty it. You can use the shared PDF download button to check the Documents of the selected language. Do not upload a file under the wrong language, as the language versions are managed separately. In the full profile PDF, the other Documents will be appended in slot order after the Advance Directive. Open more Documents